Our business, in the open
Most agencies open with “trust us, we know the market”. We open with the ledger. Every figure on this page is drawn from our own management system — the same platform that feeds Rightmove and Zoopla — and refreshed daily. No ghost listings, no vanity numbers. The same data prices your property.
Who we are
London Rental Analysts and New-Build Specialists
Full Management is one inbox, one phone line, one workflow from move-in to move-out.
Find out moreHarvey W James is a London letting and property management agency for landlords and tenants who need more than a traditional local agent. We specialise in new-build and regeneration markets, where pricing, demand, affordability and future supply need deeper analysis than basic local comparables can give. Our approach is editorial and evidence-led: we study the data, read the patterns, question the obvious and translate market movement into clear, practical advice.
We have been Renters’ Rights Act 2025-ready since 1 May 2026. Under the post-RRA regime, the marketing price a landlord sets on day one is, in practical terms, the rent that property earns for the life of the tenancy. Rental bidding is banned RRA 2025 s.56, rent in advance can no longer mask weak affordability RRA 2025 s.8, and rent on an existing tenancy can rise only once a year, through the statutory notice route HA 1988 s.13. The day-one decision has to be right.
Our advice is informed by live market evidence — achieved lettings, portal enquiry trends, ONS rental statistics, affordability and crime data, transport connectivity, new-build supply pipelines and the performance of our own managed portfolio. For landlords that means stronger due diligence and sharper pricing before a property is listed; for tenants, a structured, compliance-first agency that understands the whole journey from application to move-out.
From our Stratford office — where the Elizabeth line, Jubilee, Central, Overground and DLR converge — we manage homes across London’s major rental, new-build and regeneration markets, with area-guide coverage spanning Zones 1–6. We don’t just let properties: we study the market, interpret the evidence and manage the operational detail.
The book
Where the 117 homes are.
Each dot is a real home we manage, at an approximate area-level position — we never pin an exact address. Colour is the area’s median rent. The strips alongside are the live rent range in every postcode district where we hold stock.
Positions are jittered for privacy. Median bands match the live Where We Manage map.
The Renters’ Rights Act 2025, priced in
Day-one pricing is the whole game.
Since 1 May 2026, the marketing price a landlord sets on day one is, in practice, the rent for the life of the tenancy. Five correction levers landlords used to rely on are gone — each one is on the statute book:
Bidding is banned. The advertised rent is the ceiling — no agent or landlord can accept a penny above it.
RRA 2025 s.56One rent review a year, and the Tribunal can only reduce. Section 13, Form 4A, two months’ notice — and the First-tier Tribunal can never set a higher rent than you proposed.
HA 1988 s.13Every tenancy is periodic from day one. Tenants may leave on two months’ notice, at any time, without a fee.
RRA 2025 s.1 s.20Rent in advance is banned beyond the first month — no premium can rescue a mispriced advert.
RRA 2025 s.8Section 21 is abolished. Possession now runs only through Section 8, ground by ground, with evidence.
RRA 2025 s.2Timing intelligence
August is the month.
Monday is the day.
“We do not say ‘spring is busy’. We say August has the highest enquiries-to-listings ratio of any month in our dataset.”
Demand bands from three years of our portfolio’s Rightmove and Zoopla listing-and-enquiry data, as published in our timing research: August peaks, late July to mid-September carries the shoulder, October and late January follow, December is the trough. We publish the bands; the full monthly series stays on the desk. Late January carries part of the October-tier demand.
What we charge
10% inc VATOne number, paid monthly, all-in.
No letting fee. No renewal fee. No rent-review fee. No re-letting fee. Nothing at all during a void — if a tenant leaves early the 10% simply stops, then starts again when the property is let. We get paid when you get paid.
The eighth member of the team
James.He answers only from our published pages.
Our AI property assistant books viewings into the same system this ledger reads from, speaks English and 中文 by voice and text, never quotes a rent that is not on a live listing — and always tells you he is an AI. The team is still the service. James is the front door.
Area guides
Thirty-three postcodes, written from the book.
Most area guides are written to fill a page. Ours are written to help landlords understand the market behind the postcode — using live rental evidence, achieved lettings, enquiry behaviour, affordability, transport, new-build supply and our own managed portfolio. Every area is a postcode where we currently manage homes, so we’re not simply describing locations — we’re reading how each market behaves, how tenants respond and what a landlord should weigh before pricing, letting or investing there.
How can we help you?
One workflow.Property ManagementView moreHARVEY W JAMESRentals.Central London.
New-build focus.Rental PropertiesView moreHARVEY W JAMESReporta repair.Same day.
Director-level.Report a repairView moreHARVEY W JAMESContact.Stratford.
One team.Contact UsView more
We don’t ask you to just trust us.
Two hundred and twenty-three five-star reviews share a consistent theme: Harvey W James is an agency that genuinely cares. Clients new to London — many relocating from abroad — praise Warren for his honesty, patience, and support that continues well after move-in. No hidden charges, no pressure, properties delivered exactly as described. Landlords and tenants alike keep coming back.
“I had such a lovely experience with the agency, entirely thanks to Warren. He is genuinely one of the kindest, most responsive and caring agents I’ve ever dealt with, and he always went out of his way to help with absolutely everything. He made the whole renting experience feel easy and personal, and I always felt like he genuinely cared rather than just doing his job. Best agent in London in my eyes and I’m very lucky that somewhere along the way he also became a friend.”
“I couldn't have asked for a better experience with Harvey W James. Warren made finding and renting my apartment entirely stress-free. He's extremely responsive, honest, and knowledgeable about both the local property market and general living in the UK. The best part was his fairness and transparency from start to finish, move-out was completely hassle-free with zero unwarranted charges on my security deposit. Truly an honest, top-tier agent”
“I would like to give special recognition to Warren Pongchai at Harvey W James. I have been communicating with him from Toronto, Canada, while preparing for my move to London, and he has been incredibly informative, clear, knowledgeable, and professional throughout the entire process. Whenever I have had a question or concern about renting in London, Warren has always taken the time to help and has never let me down. After speaking with many agents during this stressful process, I can genuinely say that he has been the most wonderful, honest, and reassuring agent I have dealt with. You can truly tell that he cares about his clients and loves what he does. I would highly recommend contacting Warren if you need help finding a property in London. He is an exceptional agent!”
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