Live video · ready
Uses your microphone, never your camera · recorded and transcribed so the team can follow up.
James is an AI assistant — general information, not legal advice. Chats are recorded & reviewed to improve our service. Privacy.
Talk to him by voice or text in 70+ languages: valuations, viewings, repairs, tenancy and landlord questions, area and market guidance. Video calls with him are in English on this page and in Mandarin on our Chinese site. He’s built to answer from our published pages and live listings, and to quote rents only from a live listing or our own market data — treat any figure as a guide; a valuation from the team is the one to rely on. He always tells you he’s an AI. The team is still the service — James is the front door.
What you can do with James
More than a chat box.
Ask anything
The Renters’ Rights Act, deposits, fees, timing, an area or a specific home — answered from our published pages, with the source cited.
Book a viewing or valuation
James takes your request straight into the same system the team works from. For a viewing he holds a real slot, and the team confirms it with you.
Report a repair
Log a maintenance issue in under a minute, any hour — it goes straight to our repairs team with a reference number.
Coming soon: property talks & virtual tours · landlord seminars & briefings · applicant pre-qualification.
Voice, text and video calls are live — this page is James’s home, where the conversation is face to face. When the video is resting, the chat and voice carry on.