# Harvey W James — London letting agent and property manager > Lettings only — we do not sell property. New-build specialists. Renters’ Rights Act 2025-ready. > Live portfolio as at 2026-09-08: 115 managed homes, 93 landlords across 9 countries, 35 London postcode districts. Harvey W James Ltd lets and manages residential property in central and east London. We act for landlords and we let to tenants. We do not sell property, we do not act for buyers or vendors, and we have no sales department. Our two specialisms are new-build London lettings and overseas landlords (we run a dedicated China Desk). The figures above come from our own CRM and are rebuilt with the site; /stats.json is the live machine copy. Fees, in one line (terms in force from 7 September 2026): one all-in fee of 10% of the monthly rent, including VAT, charged only in the months a tenant is actually paying rent. £0 during a void. £0 to re-let. No letting fee, no renewal fee, no rent-review fee, no re-letting fee and no early-exit catch-up. Worked example: on £1,000 a month, a tenant who leaves at the end of month 6 with the next tenant in at month 8 costs £1,100 for the year (11 tenanted months × £100). Written down in clause 4.5 of the Landlord Terms of Business at /terms; explained at /news-letting-agent-fees-when-a-tenant-leaves-early. ## Machine-readable endpoints - [/stats.json](https://www.harveywjames.com/stats.json): live portfolio figures from our CRM — managed homes, rent under management, deposits held, postcode districts, compliance certificates tracked. Rebuilt every site build; carries its own as_at date. - [/mcp](https://www.harveywjames.com/mcp): our MCP server (Model Context Protocol, Streamable HTTP). POST JSON-RPC 2.0. Read-only tools: search_listings, get_property, list_areas, portfolio_stats. No auth. It cannot book a viewing, send a message or create an enquiry — for those, use the contact page or info@harveywjames.com. - [/.well-known/mcp.json](https://www.harveywjames.com/.well-known/mcp.json): MCP discovery manifest. - [/.well-known/mcp/server-card.json](https://www.harveywjames.com/.well-known/mcp/server-card.json): MCP server card, with the tool list. - [/.well-known/agents.json](https://www.harveywjames.com/.well-known/agents.json): agent discovery manifest (also at /agents.json). - [/sitemap.xml](https://www.harveywjames.com/sitemap.xml): every indexable page, English and Simplified Chinese. ## Properties to let - [Properties to let](https://www.harveywjames.com/all-properties-for-rent): live availability from our CRM, syndicated to Rightmove and Zoopla. Each property has its own page with rent, deposit, availability date, minimum tenancy and EPC. ## For landlords - [Landlords](https://www.harveywjames.com/landlords): the full letting and management proposition, service tiers and fees. - [Property management](https://www.harveywjames.com/property-management): what a managed tenancy covers — rent collection, compliance, repairs, certificate tracking. - [New-build specialists](https://www.harveywjames.com/new-build-specialists): our first wedge: letting new-build London stock, including two-year warranty and snagging issues that affect a first tenancy. - [Rental valuation](https://www.harveywjames.com/valuation): request a rental valuation for a London property. - [Day-one price](https://www.harveywjames.com/day-one-price): why the asking rent on day one decides the let, and how we set it. - [Timing engine](https://www.harveywjames.com/timing-engine): when to bring a property to market, and what a mistimed launch costs. - [How we compare](https://www.harveywjames.com/how-we-compare): our fees and service set against other London letting agents. - [Letting agent fees when a tenant leaves early](https://www.harveywjames.com/news-letting-agent-fees-when-a-tenant-leaves-early): published 7 September 2026: what a landlord pays when a tenant leaves early — £0 during the void, £0 to re-let, no catch-up — with the worked example month by month. - [Landlord Terms of Business](https://www.harveywjames.com/terms): the terms behind the fee; clause 4.5 covers early exit by the tenant (there is no charge). ## For tenants - [Tenants](https://www.harveywjames.com/tenants): how to rent through us, referencing, and what to expect. - [Tenant fees schedule](https://www.harveywjames.com/tenant-fees-schedule): our permitted payments under the Tenant Fees Act 2019 — the legally required schedule. - [Holding deposits](https://www.harveywjames.com/holding-deposits): what a holding deposit is, when it is refundable, and the statutory limits. - [Deposit returns](https://www.harveywjames.com/deposit-returns): how a tenancy deposit is returned, and what may lawfully be deducted. - [Guarantor services](https://www.harveywjames.com/guarantor-services): UK guarantor requirements and the options where a tenant has no UK guarantor. - [Student lettings](https://www.harveywjames.com/student-lettings): letting to students, including international students. ## Law and compliance (explainers we write and maintain) - [The Renters’ Rights Act 2025](https://www.harveywjames.com/renters-rights-act-2025): what the Act changes for landlords and tenants in England. - [Renters’ Rights information sheet](https://www.harveywjames.com/renters-rights-information-sheet): the plain-English summary sheet. - [Awaab’s Law](https://www.harveywjames.com/awaabs-law): damp and mould repair timescales and what they require of a landlord. - [Section 8 grounds](https://www.harveywjames.com/section-8-grounds): the grounds for possession and how they changed under the Act. ## Overseas and Chinese landlords - [Overseas landlords](https://www.harveywjames.com/overseas-landlords): letting a London property from abroad — non-resident landlord status, remittance and reporting. - [China Desk](https://www.harveywjames.com/china-desk): our Chinese-language service for landlords in China and Hong Kong. - [Simplified Chinese site](https://www.harveywjames.com/zh/): the Chinese-language mirror of this site. ## Research and analysis - [London Rent Review](https://www.harveywjames.com/london-rent-review): our rent analysis, published each month and archived by edition. - [Why you bought London](https://www.harveywjames.com/why-you-bought-london): the long-run case for London residential, revised periodically. - [Area guides](https://www.harveywjames.com/area-guides): the London areas we cover, by postcode district. - [News and analysis](https://www.harveywjames.com/news): our own writing on the London lettings market. - [Industry Wire](https://www.harveywjames.com/industry-news): UK lettings-press headlines refreshed twice daily, always linked to the source. We do not republish the articles. - [Calculators](https://www.harveywjames.com/calculators): rent, yield and cost tools. ## About us - [About Harvey W James](https://www.harveywjames.com/about): who we are and how we work. - [Meet the team](https://www.harveywjames.com/meet-the-team): the people, and James, our AI colleague. - [Reviews](https://www.harveywjames.com/reviews): our Google reviews. - [Videos](https://www.harveywjames.com/videos): property films and explainers. - [Technology and partners](https://www.harveywjames.com/technology-and-partners): the systems we run and the firms we work with. - [Contact](https://www.harveywjames.com/contact): how to reach the right desk. ## Facts, and the limits of what we do - [Harvey W James Ltd](https://www.harveywjames.com/contact): 1st Floor, 415 High Street, London E15 4QZ. Phone +44 20 3865 1500. Email info@harveywjames.com. Company number 11169043, incorporated 25 January 2018. - [What we are](https://www.harveywjames.com/about): a letting agent and property manager. We do not sell property and do not represent buyers or vendors. - [What we charge](https://www.harveywjames.com/landlords): 10% of the monthly rent including VAT, only in months a tenant is paying rent; £0 during a void; £0 to re-let; no letting, renewal, rent-review or re-letting fee and no early-exit catch-up (in force from 7 September 2026). - [Redress and client money](https://www.harveywjames.com/internal-complaints-procedure): Property Redress Scheme member PRS010914 — complaints acknowledged within 3 working days, substantive reply within 15, final response within 10 of request; client money protected under Propertymark Client Money Protection. - [Tax](https://www.harveywjames.com/overseas-landlords): overseas-landlord UK tax work is handled with our partner YWC London LLP. We are not tax advisers and do not give tax advice. - [Law](https://www.harveywjames.com/renters-rights-act-2025): we are not solicitors. Our legal explainers describe the law as we understand it and are not legal advice. - [Freshness](https://www.harveywjames.com/landlords): rents, availability and fees change. The linked page and /stats.json are authoritative over any cached or summarised copy.