top of page

Contact us

Registered Address

 

Harvey W James Ltd

 

Company No: 11169043

VAT No: 407771390

HMRC NRL No: NA062270

 

1st Floor, 415 High Street, 

Stratford, London, 

E15 4QZ

 

Monday:

Tuesday:

Wednesday:

Thursday:

Friday:

Saturday:

Sunday:

09:00 - 19:00

09:00 - 19:00

09:00 - 19:00

09:00 - 19:00

09:00 - 19:00

09:00 - 15:00

Closed

Normal Opening Hours

Contact Info

Office:

020 3865 1500

Enquiries: info@harveywjames.com

 

Repairs / Maintenance: info@harveywjames.com

Out of Hours

 

020 3865 1500

Holiday Opening Hours

Our emergency repair line is open 24/7 over the whole Christmas period at 0203 865 1500.

 

Festive opening hours:

  • 23 December: CLOSED 

  • 24 December: CLOSED 

  • 25 December: CLOSED Christmas Day

  • 26 December: CLOSED Boxing Day

  • 27 December: CLOSED Bank holiday

  • 28 December: Open 10:00 - 16:00

  • 29 December: Open 10:00 - 16:00

  • 30 December: Open 10:00 - 16:00

  • 31 December: CLOSED

  • 1 January: CLOSED New Year's Day

  • 2 January: CLOSED Bank holiday

  • 3 January: Open - normal hours resume

Report a repair?

How to report a repair

 

The quickest way to report a repair is online. If you’re reporting an emergency then you’ll need to call us.

 

For Emergencies:


09.00 - 19:00 (office hours): 

020 3865 1500

 

19:00 - 09.00 (out of hours):

020 3865 1500

Emergency repairs


An emergency repair is any problem that could be a security risk or cause harm to you, another person or to your property.

 

All emergency repairs need to be reported by phone, using the contacts above.

 

Some examples of emergency repairs are ones that:

 

  • pose a health and safety risk, like smashed glass, or an electrical hazard

  • poses a security risk, like a problem with the main entrance to your property

 

If you need to report a repair, just click the button below.  

To view our Video Repair Guide.

Feedback

We would love to hear from you

 

We are committed to providing you with the highest standards of service. However, there may be occasions when our service falls short of your expectations.

 

To view our easy-to-use guide Internal complaints procedure designed to help you make us aware of your views, so we can address your concerns.

Need Help?

Thanks! Message sent, we will be in touch shortly

bottom of page