Contact us
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:
09:00 - 19:00
09:00 - 19:00
09:00 - 19:00
09:00 - 19:00
09:00 - 19:00
09:00 - 15:00
Closed
Normal Opening Hours
Contact Info
Office:
Enquiries: info@harveywjames.com
Repairs / Maintenance: info@harveywjames.com
Holiday Opening Hours
Our emergency repair line is open 24/7 over the whole Christmas period at 0203 865 1500.
Festive opening hours:
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23 December: CLOSED
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24 December: CLOSED
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25 December: CLOSED Christmas Day
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26 December: CLOSED Boxing Day
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27 December: CLOSED Bank holiday
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28 December: Open 10:00 - 16:00
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29 December: Open 10:00 - 16:00
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30 December: Open 10:00 - 16:00
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31 December: CLOSED
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1 January: CLOSED New Year's Day
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2 January: CLOSED Bank holiday
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3 January: Open - normal hours resume
Report a repair?
How to report a repair
The quickest way to report a repair is online. If you’re reporting an emergency then you’ll need to call us.
For Emergencies:
09.00 - 19:00 (office hours):
19:00 - 09.00 (out of hours):
Emergency repairs
An emergency repair is any problem that could be a security risk or cause harm to you, another person or to your property.
All emergency repairs need to be reported by phone, using the contacts above.
Some examples of emergency repairs are ones that:
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pose a health and safety risk, like smashed glass, or an electrical hazard
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poses a security risk, like a problem with the main entrance to your property
If you need to report a repair, just click the button below.
To view our Video Repair Guide.
Feedback
We would love to hear from you
We are committed to providing you with the highest standards of service. However, there may be occasions when our service falls short of your expectations.
To view our easy-to-use guide Internal complaints procedure designed to help you make us aware of your views, so we can address your concerns.