Registered Address


Harvey W James Ltd


Company No: 11169043


1st Floor, 415 High Street, 

Stratford, London, 

E15 4QZ









09:00 - 19:00

09:00 - 19:00

09:00 - 19:00

09:00 - 19:00

09:00 - 19:00

09:00 - 15:00


Opening Hours

Contact Info


020 3865 1500



Repairs / Maintenance:

Out of Hours


07957 412048 - Imran - 

Repairs Domestic &

Commercial App LTD


Christmas & New Year Opening Hours

Our lettings & property management department will be closed for 10 days from 23/12/2019  to 01/01/2020 due to the holidays.

- General Enquires - from 02/01/2020

- Property Listings/Instructions - from 02/01/2020 

- Property Viewings - start from 02/01/2020 

- Referencing Enquires* - from 02/01/2020

- Routine Repairs - from 06/01/2020

- Property Inspections - from 06/01/2020

*Goodlord Referencing Agency - 020 3198 2060 will be closed on the 25th, 26th, and 27th of December and on the 1st of January. Goodlord will be open for normal business hours all other days. 

 We assure you that all your emails will be responded to as soon as we return to the office.

"Rent Collection/Payments" and "Emergency Repairs*" will be processed as normal during the holiday season, if you need immediate assistance before then, you may reach us on 020 3865 1500

Please accept our apology for the inconvenience this may cause. We are thankful for your understanding.

We hope that you will enjoy the holidays just as much as we will.

We wish you all the best! Happy holidays!


Report a repair?

How to report a repair


The quickest way to report a repair is online. If you’re reporting an emergency then you’ll need to call us.


For Emergencies:

09.00 - 19:00 (office hours): 

020 3865 1500


19:00 - 09.00 (out of hours):

07957 412048 - Imran - Repairs Domestic & Commercial App LTD


Emergency repairs

An emergency repair is any problem that could be a security risk or cause harm to you, another person or to your property.


All emergency repairs need to be reported by phone, using the contacts above.


Some examples of emergency repairs are ones that:


  • pose a health and safety risk, like smashed glass, or an electrical hazard

  • poses a security risk, like a problem with the main entrance to your property


If you need to report a repair, just click the button below.  

To view our Video Repair Guide.


We would love to hear from you


We are committed to providing you with the highest standards of service. However, there may be occasions when our service falls short of your expectations.


To view our easy-to-use guide Internal complaints procedure designed to help you make us aware of your views, so we can address your concerns.

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